Text messages

Last updated September 2026

Our Village Care is a private care coordination app, operated by Blue Selah LLC, used by families caring for a seriously ill relative. This page explains exactly how text messaging works: what we send, how you agree to receive it, and how to stop.

Who we message

Only people who have added their own mobile number to their own account inside the app and confirmed it with a verification code. We do not buy, rent, or import phone numbers, and we do not message anyone who has not entered their number themselves.

How you opt in, step by step

There is no public signup, because the app is invitation-only. A member joins a family’s care circle by accepting an invitation, and only then can add a phone number. The full sequence is:

You are invited to a family member’s care circle and create an account with your email address.
Signed in, you open My account, which is at ourvillagecare.org/account.
You find the section headed Text messages and type your own mobile number.
You tick a consent box that is empty by default. The exact wording is reproduced below. Nothing is sent unless you tick it yourself.
You press Text me a code to confirm. We send one verification code to that number.
You type the code back into the app. Only then is the number saved and messaging switched on for you.

That last step matters: a number nobody confirms is never stored and never messaged.

The consent language you agree to

This is the text beside the checkbox in the app, reproduced word for word:

I agree to receive text messages from Our Village Care at the number above, including sign-in codes, reminders about appointments, updates about the person my village is caring for, and occasional notices about the app. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of using Our Village Care.

The box is unchecked when the page loads, and the button does nothing until you check it.

What we send

Sign-in codes, when you choose to sign in by text instead of by password.
Appointment reminders for the person your village is caring for.
Care notifications, such as a new update posted by the family, or a hospital visit beginning.
Occasional notices about the app itself, such as a new feature.

We never send marketing or promotional messages, and we never send advertising on behalf of anyone else.

Message frequency

Message frequency varies and depends on activity in your village. Most people receive a few messages per month. You can also turn individual categories on and off in My account, so you might receive appointment reminders but not update notifications.

Cost

We do not charge for text messages. Message and data rates may apply from your mobile carrier.

How to stop

Reply STOP to any message and you will be opted out immediately. You will get one confirmation message and nothing after that. Reply HELP for help, or email contact@ourvillagecare.org.

You can also remove your number at any time in My account. Opting out of texts does not remove you from your village and does not affect email.

Your number is not shared

We do not sell, rent, share, or otherwise disclose your mobile phone number, or the fact that you consented to receive text messages, to any third party for their own marketing or promotional purposes. No mobile information is shared with third parties or affiliates for marketing. Your number is used only to deliver the messages described on this page, and is shared only with the messaging provider that carries them on our behalf.

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages.